Capsule Arts & Frames LLC is a company established in the United Arab Emirates with the trade license number 680968 and the registered address Warehouse A2, Street 4, Al Quoz 3, P.O. Box 37348, Dubai, United Arab Emirates (UAE).
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
What information do we collect?
We ask for your title, name, email address, designation, gender, and age for personalised promotions, competitions, prizedraws, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for your telephone number, mobile number, postal address, delivery address (if different), and payment method details.
We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.
We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
What the data will be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.
Furthermore, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics.
We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Capsule Arts.
If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
What information do we share with others?
We will pass your name, address and contact telephone numbers on to a third party courier company for the purpose of delivering your package.
Other than that we don’t pass on your personal data, and it is used only for the purpose of Capsule Arts and for the promotion of associated activities with the company.
We shall not sell or disclose your information to third-party companies.
Payments that you make through the Site will be processed by our agent. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
We do not hold personal financial information on file for your security.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Credit Check and Fraud Prevention
We may use fraud prevention (FPA) agencies to help us make decisions as to whether to accept an order for products on the Site. A condensed guide as to how we, FPAs will use your information is detailed below. If you would like to see more information about this, or the agencies we use, please contact us. We will use your data in the following ways:
We have in place appropriate technical and security measures to prevent unauthorized, or unlawful access to, or accidental loss of, or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.
Links to Third-Party Sites
Use of Facebook Social Plugins
Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”. For a full list of all social plugins and their appearance please see developers.facebook.com/plugins.
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about you having accessed the respective page of our website. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.
If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.
If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.
Privacy of Children on Our Website
Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.
Sale of assets
In the event that Capsule Arts or substantially all of its assets are acquired, customer information will be one of the transferred assets.
Buying a limited edition print means that the artwork is one in a series of the same artwork. Being limited there is a predetermined number of how many are in the series, and once set this will not differ. Therefore if you buy edition 1 of 10, there will only ever be 10 editions made in that series.